tech support
We provide various online support solutions and technology consultations for individuals and business clients. Our team of technology professionals has over a decade of experience in technology management and expertise in areas such as copyright law, filmmaking, education, and print publishing. This multidisciplinary background ensures that our technology consultation services provide added value to our clients.
Services
Virtual Meetings
Andrews Technology Group offers strategic and technology support for several production companies transitioning from in-person conferences to virtual meeting platforms.
Our team includes platform engineers for all of the major virtual meeting platforms, including Webex, Zoom, Adobe Connect, and Microsoft Teams.
MANAGED IT SERVICES
You are not being served well by your current I.T. support if you don't receive top-quality support when things break... and before you break. We provide office technology support, technology consultation, and even account management for your information technology for your business and remote personnel.
We believe that small businesses should have access to affordable, high-quality IT support just like larger businesses.
remote tech support
We offer screenshare and LiveChat services to help connect to you or your machine for a flat rate to help resolve your tech problems!
What differentiates our online solutions is that you are never transferred to "the next available operator." Instead, we connect you to the same small team of Andrews Techs who already know who you are and the nature of your business or needs at home; it is a efficient and familiar service.
backup & DATA RECOVERY
We offer computer and mobile device hard drive repair, recovery, and troubleshooting solutions for New York City home users and businesses.
We prioritize both proactive prevention of data loss through secure and automatic data backup techniques, as well as immediate data recovery services.
home network configuration
Configuring a safe and reliable home network is necessary for most homes with multiple computing devices. We will set up a secure network for multiple computers and gadgets. We can help explain and set up your home's wired network or wireless (wifi). If necessary, we will also do a conference call with your Internet Service Provider and provide purchasing suggestions for essential equipment. This unique, end-to-end service satisfies the needs of home users on consumer-level Internet packages.